Portrait of Jackie Miller
Instructional Designer · Houston, Texas

Learning design for the people the system leaves out.

I’ve been on both sides of the locked door.

In her words
  1. 01

    Name?

    Jackie Miller.

  2. 02

    What do you do?

    I design learning experiences.

  3. 03

    For whom?

    People who are usually left out of the design process.

  4. 04

    More specifically?

    Justice-involved learners.

  5. 05

    Why do you care?

    Because I know what it’s like to have a system decide who you are before you get to introduce yourself.

  6. 06

    So does it define you?

    Only if I let it.

  7. 07

    Then what can education do?

    Open doors.

  8. 08

    What makes your approach different?

    I’ve been on both sides of the locked door.

  9. 09

    Your mission?

    Build learning that gives people a reason to believe there’s something on the other side of their past.

  10. 10

    AI?

    I use it as a tool, and to automate. Not a substitute for judgment.

  11. 11

    What kind of designer are you?

    A builder.

  12. 12

    Last question: what’s your unfair advantage?

    I understand the system from the inside. And I know how powerful it can be when we design a way through it.

There’s something on the other side of a person’s past. I design the way through.

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